Dirty, ugly mining has lessons for Hi Tech!
And Hi Tech
should pay attention or it could feel the pain that mining felt when it started
getting slammed by a rising tidal wave of social performance expectations.
The mining
industry has become relatively good at figuring out how to organize itself to
create local benefits and value as a by-product of its core business operations.
In general
mining goes beyond simply meeting regulatory requirements on environment,
labour, safety, etc. and is actually creating additional value for local
communities through targeted development programs and efforts.
From
working with local agricultural producers, to supporting alternative economic
opportunities for women to general education and health programming and across
a wide-range of other social value areas, the mining industry is reaching out
to support people and families in the communities near its operations.
Of course,
it is far from perfect and one doesn’t have to look far to find where it has
come up short. But, what is important
here is that there are many places where it is succeeding and having meaningful
impacts on people, families and communities.
What does this have to do with hi tech? Lots.
In general
the hi tech industry has been paying increasing attention to its supply
chain. To materials sourcing and to the
labour, environmental and human rights practices in its supply chain.
This isn’t
easy with supply chains spread throughout developed and developing economies
and across a range of national regulatory frameworks.
In many
countries the national regulations governing environment, labour standards,
health, safety and human rights are below what the hi tech industry’s consumers
would consider appropriate.
Many companies
have acted to set their own standards in these areas to guide their employees,
contractors, sub-contractors and others in their supply chain, essentially
establishing a private regulatory framework.
Managing
compliance throughout this diffuse network and across its linguistic, cultural
and economic diversity is challenging to say the least. Often the marketplace expectations that drive
this private regulatory framework are totally foreign to the people and organizations
being asked to apply them.
And now, in the midst of this challenge, more
is coming!
Soon
companies will be held accountable for a broader social performance
expectation. In addition to meeting
global expectations on materials sourcing, health, safety, labour standards,
environment and human rights companies
will be expected to create social value in the communities in which their
supply chain activities take place.
This is
where mining has lessons that can be helpful.
Those companies that want to lead, rather than be driven to meet these
emerging social value creation expectations should take a close look at what happened
in the mining industry.
The mining
industry’s movement to support social value and development was often driven by
painful pressures from NGOs, communities and the global public.
As society
became more focused on social and environmental performance (starting roughly
in the 1990s) the mining industry was an early and relatively easy target. It had:
·
Large,
highly visible and concentrated environmental footprint
·
Legacy
of less than stellar environmental performance (some would say terrible)
·
Legacy
of social disruption
And the
industry wasn’t really prepared to handle the pressure for increased social
performance.
Some balked and resisted. Many of those lost market cap and even valuable projects as that elusive ‘social license’ evaporated when they were unable to effectively deal with growing social demands on their projects and activities.
But some
have thrived. Some adapted well and have
learned to integrate local value creation into their projects and activities.
Today leading
mining companies are routinely involved in a wide-ranging suite of social,
economic and environmental activities aimed at making life better in the
communities in which they operate.
These
activities go far beyond mining and encompass a range of health, education,
economic/poverty alleviation, agriculture, environment, gender and other
activities.
The major
themes of the mining industry’s social value added activities are nearly
perfectly aligned with the global development community’s focus areas as
defined by the Millennium Development Goals and the Sustainable Development
Goals.
Hi tech
companies have two choices in the face of the emerging expectations to create
social value as a result of its supply chain activities.
They can
sit back and wait for the pressures to develop further and respond later as
pressures build.
Or, they
can be proactive and get out ahead of the curve.
For those
wanting to get out ahead of the curve the lessons learned in the mining
industry can be valuable.
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